The CCW FIA can entertain the following category of complaints
There are three ways of submitting your complaint.
No, complaints cannot be submitted through helpline. You can only take guidelines about your cybercrime complaint and its further processing.
You can email (helpdesk@nr3c.gov.pk) or contact us on 051-9106384, 051-9106690, 051-9106691, or 1991 for any query against your complaint and update progress. Moreover you can contact your relevant circle for your complaint status. Contact numbers of circles and addresses are provided in FAQ no. 13.
Yes, you can go there personally with your written application and relevant material
Yes CCW traces out stolen laptops. phones or gadgets only in case where laptop, phone or any other gadget is lost as a result of cybercrime.
After registration of your complaint regarding the fake facebook ID. We usually send request to facebook authority against the fake ID in one week where response to which depends on facebook authority.
Kindly reinstall whatsapp application in your mobile and try to activate your whatsapp account 4 to 5 times until it gets banned. After that send your complaint at support@whatsapp.com along with following credentials.
After 72 hours reinstall whatsapp application in your mobile and try to activate whatsapp account.
After complaint registration,. Verification will be carried out in 14 days while an investigation officer has 90 days to finalize your complaint. So as per rules action on your complaint will be taken during these 90 days of enquiry
You can submit your complaint according to the jurisdiction of your area.
Cybercrime Reporting Centers | Area of jurisdiction( District) |
Islamabad | Islamabad (Islamabad capital territory). |
Rawalpindi | Rawalpindi, Jhelum, Chakwal, Attock. |
Gujranwala | Gujranwala, Gujrat, Hafizabad, Mandi bahadduldin, Narowal, Sialkot. |
Lahore | Lahore, Kasur,Nankana sahib, Sheikhupura. Sahiwal, Okara and pakpattan,Haveli Lakha, Renala Khurd. |
Faisalabad | Faisalabad, Chiniot, Jhang. Toba Tek Singh, Sargodha, Khushab, Bhakkar and Mian wali. |
Multan | Multan. Vehari, Khanewal, Lodhran, DG Khan, Layyah, Muzzafargarh,Rajanpur,Bahawalpur, BahawalNagar, Rahim Yar Khan, Burewala, Sanjarpur. |
Peshawa | Peshawar, Nowshera, Charsadda, Malakand, Buner, Khyber, Chitral, Lower Dir,Upper Dir, Shangla and Swat,Mardan,Swabi.Mohmand. |
Abbotabad | Abbotabad, Kohistan, Mansehra, TorGhar, Batagram, Haripur |
D.I Khan | D.I Khan. Tank, Bannu,LakkiMarwat, Kohat, Hangu. karak and Wazirabad, North Waziristan.kurram. |
Karachi | Karachi East, Karachi West, Karachi South, Karachi Central Malir, Korangi. |
Sukkur | Sukkur, Khairpur, Ghotki, Larkana. Jacobabad, kashmore Shandad, Shikarpur and Qambar Shahdadkot. |
Hyderabad | Hyderabad, Dadu, Jamshoro, Matiari, Tando Allahyar Tando Muhammad khan, Thatta, Sujawal, Badin, Mirpur Khas, Tharparkar, Umerkot, Shaheed Benazirabad, Naushahro Feroze, Nawab Shah and Sanghar |
Quetta | Quetta, Chagai, Killa Saifullah, Loralai,Musakhel,Sherani, Sibi,Lehri,Harnai,Ziarat,Kohlu,Dera Bugti,Jaffarabad,Sohbatpur, Nasirabad Jhal Magsi kachhi |
Gwadar | Gwadar, Kech, Panjgur, Kalat, Mastung, Khuzdar, Awaran, Kharan Washuk and Lasbela |
Gilgit | Gilgit, Hunza, Nagar, Ghizer, Baltistan, Kharmang. Shigar, Chanche, Astore and Diamir. |
Currently there are 15 cyber crime reporting center available for your grievances,for detail Click Here